Important Notice

Medical Interpreters requires medical knowledge.
When a person without the knowledge serves as medical interpreter,mistranslation or misunderstanding may occur.
We offers the following medical interpreters service for free:

Volunteer(English, Chinese, Korean, Vietnamese, Tagalog (Philippines), Indonesian and Hindi

Video interpretation via tablet(16 languages)

There is no cost to the patient to use these service.
If you need a medical interpreter volunteer, please call Koseikan one week before the date of your visit.
If you need medical interpreters service by Video interpretation via tablet, please tell the staff at the general reception on the first floor.

If you need prayer during hospitalization, please tell the staff.
We will provide a space for patients and visitors to worship.
However, depending on the time of day, you may be asked to use a different room from the one you used before.

Drugs may contain ingredients derived from animals such as cattle and pigs.
Please be aware that these types of drugs may be unintentionally prescribed or provided in a medical practice.
Treatment is a priority, especially in emergency situations
If you would like to know the ingredients of your medicine, please feel free to contact staff.

When performing various medical procedures (surgery, tests, etc.), there is a very rare but possible unintended consequence.
These can lead to worsening of symptoms, prolonged treatment time and increased treatment costs, and other negative consequences.
Such an outcome may occur because modern medical technology is imperfect and there is some degree of uncertainty.
We strive every day to reduce this uncertainty as much as possible and produce more desirable results.
We also make every effort to explain to patients and their families, in as much detail and as clearly as possible, that medical treatment can have these consequences.
If any of the aforementioned negative outcomes occur, we provide the best possible treatment to help the patient recover.
Patients are required to give consent before receiving medical treatment.
To that end, we ask patients to sign a consent form confirming their awareness of the risk of medical uncertainty.

When using portable devices such as cell phones, smart phones, tablets, etc., please use them in a courteous manner so as not to disturb others.
Use of cell phones and other portable devices is prohibited in the following places

Medical examining room

Laboratories (radiology and physiology laboratories)

Operating room

ICU

NICU

Dialysis center

Please refrain from calling, texting, or talking loudly while walking.
If you are instructed by hospital staff to use a mobile device, please follow their instructions.
Please refrain from using portable devices after lights out in the wards.

To protect the privacy and personal information of patients and staff, photography and recording are prohibited here.
If you photograph or record without our permission, we will request you to delete the data.
Even if you have permission to photograph or record, please don't post those data on Internets; SNS, video sharing sites, etc.
In case of violation of the above, we will deny the entry based on the right to manage its facilities.

The Ministry of Health, Labor and Welfare recommends the division of labor between the medical and pharmaceutical industries in order to promote the proper use of pharmaceuticals.
In principle, we issue out-of-hospital prescriptions for outpatients.
With an out-of-hospital prescription, you can pick up your medications at any pharmacy.
Out-of-hospital prescriptions issued by us are valid for 4 days including the day of issue.
Please note that the prescription will become invalid after the expiration date.

From the viewpoint of fairness to patients who have properly paid their medical expenses and sound financial management of the hospital, we outsource the collection of medical expenses that are difficult to collect to the following law firm.
If payment is not made despite repeated requests from the hospital, the following law firms may contact you regarding payment.

Legal corporation BRAIN HEART LOW OFFICE .

Fukushima City, Fukushima Prefecture

ICHIBANCHO SOGO LAW OFFICES L.P.C

Chiyoda Ward, Tokyo

If you do not respond to a demand from the law firm, we will file a civil lawsuit through the court system.

Free Wi-Fi is available in Koseikan.
Please enter the specified SSID and password to use the service.
Wi-Fi is available not only in the outpatient area but also in the wards.

Smoking is prohibited in all areas of Koseikan from the viewpoint of disease prevention and health management.
Smoking (including electronic cigarettes, etc.) is not allowed on hospital grounds.

Theft, threats, extortion, and violent acts (including verbal abuse) are crimes.
The matter will be dealt with strictly, including reporting to the police. At that time, you will be forcibly discharged from the hospital.
Patients will also be discharged or transferred if they are found to have engaged in disruptive behavior such as drinking or sexual harassment.
Any intentional damage to hospital equipment and property will be dealt with strictly, including notification to the police, and the patient will be required to compensate for the damage.

To protect the privacy and personal information of patients and staff, photography and recording are prohibited here.
If you photograph or record without our permission, we will request you to delete the data. Even if you have permission to photograph or record, please don't post those data on Internets; SNS, video sharing sites, etc.
If the above is violated, we will deny the entry based on the right to manage its facilities.
If you see any behavior that violates the above, please inform our staff.

No going out /overnight stay without permission is allowed.
Do not leave the hospital grounds in hospital gowns.